Use your subscription on another device
Already paid for TeslaSound Pro on your Tesla and want it on your phone, a computer or a second car? You do not need to pay again. This page shows how.
How your subscription works
There is no account, email or password. Your subscription is linked to the devices you use it on, and one subscription covers up to 2 devices: for example your Tesla and your phone, or your phone and your laptop. A device is a browser on a car screen, a phone, a Mac or a Windows computer.
Please do not tap Unlock and pay again. That starts a second, separate subscription and you would be charged twice. Use one of the two ways below instead.
Way 1: the device you paid with
If you paid by scanning the QR code with your phone, that phone can unlock itself.
- On that phone, open teslasound.io in the same browser you paid in.
- Under the big Start engine button, tap Redeem subscription.
- After a second or two it says Unlocked and Pro is on.
If it asks for a code instead, this browser does not remember your payment. Use way 2.
Way 2: any other device, with a code
You need one device that already has Pro (for example your Tesla) to make a code for the new device.
On the device that already has Pro
- Open TeslaSound. Next to Pro · renews under the engine picture, tap Add another device.
- A code appears, such as ABCD-2345. Keep this screen open.
On the new device (phone, Mac, Windows computer or another car)
- Open teslasound.io.
- Under the big Start engine button, tap Redeem subscription.
- Type the code and tap Redeem. It says Unlocked and Pro is on.
A code works once and lasts 10 minutes. Capital letters do not matter and the dash is optional. If it does not work, make a new code on the Pro device.
Good to know
- Two devices at a time. If you add a third device, the one you added first is removed. It goes back to the free version until you redeem it again.
- Private or incognito windows and cleared browser data make a browser forget itself. Redeem again with a new code. The forgotten entry still counts as a device until it is pushed out by a newer one.
- Renewals are automatic. Every device checks with Stripe, our payment partner, so access follows your subscription. If you cancel, every device goes back to the free version when the paid month ends.
Something went wrong?
- "That code did not work." The code was already used, older than 10 minutes, or typed wrongly. Make a new code on the Pro device and try again.
- "Your subscription has ended." The subscription was cancelled and its paid month is over. Tap Unlock to subscribe again.
- No Pro device at hand. Email us at lifemock@gmail.com from the address you paid with and we will help.
Cancel or see your receipts
Open the subscription page and enter the email address you paid with. Stripe emails you a link to sign in. You keep Pro until the end of the month you paid for and you will not be charged again.